UX Research 101
A course by Patricia Reiners, UX and UI designer
Joined May 2020
Learn how to design your own research plan to help you create the digital experiences of the future
Joined May 2020
Amazing user experiences are achieved by ensuring the human being is placed at the center of the design process. Using UX research, we can identify problems early and help users easily navigate even the most innovative digital technologies.
Patricia Reiners knows firsthand just how important the research process can be, working as a freelance UX designer with industry leaders like Google and Adobe to create dynamic, user-friendly experiences.
In this course, Patricia demystifies the UX process and shows you how to design your own research plan for creating a seamless digital experience. Once you understand the basics of UX design and have learned to apply different research methods, you’ll be able to help your team solve real problems for just about any digital product.
What will you learn in this online course?
16 lessons & 13 downloads
What's included in this course?
Get started by learning the basics of user experience research, when to integrate it, and the most common methodologies used. Understand the different tools and resources available to anyone looking to conduct their own user research.
Once you’ve grasped the basic theory of UX design, write your own user research plan. Clearly define your objectives, develop hypotheses, and put the right research method into practice depending on the type of problem you’re trying to solve.
Learn how to choose the right participants for your user research session and how to develop a useful discussion guide so you can obtain the right kind of feedback during the interview phase.
Patricia shows you how to organize and process the information you’ve gathered from your interviews and research sessions. Then it’s time to discuss the results with your team by making it visual through the creation of an affinity map.
Finally, learn how to create distinct user personas and integrate them into a user journey map. This will help you locate different opportunities and present unique solutions to specific user problems.
- 98% positive reviews (529)
- 14,336 students
- 16 lessons (2h 12m)
- 13 additional resources (6 files)
- Online and at your own pace
- Available on the app
- Audio: English, Spanish, French, Italian, Portuguese, Turkish
- English · Spanish · Portuguese · German · French · Italian · Polish · Dutch · Turkish
- Level: Beginner
- Unlimited access forever
What is this course's project?
Learn how to design a written research plan, develop a discussion guide, and create your own unique user experience for a digital product.
Projects by course students
Who is this online course for?
This course is for designers, developers, and anyone looking to get real user insight about digital products early in the design process.
Requirements and materials
A passion for understanding how things work and a desire to create beautiful digital experiences. No previous design experience is required.
Reviews
Patricia Reiners
A course by Patricia Reiners
Patricia Reiners is a freelance UX designer from Berlin. She develops interactive digital experiences for services and apps through easy-to-use, user-focused concepts.
Her focus is on innovation, prototyping, and research for immersive technologies such as augmented reality and virtual reality. Her past clients include Google, Adobe, and a long list of international agencies and start-ups.
Content
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U1
Introduction
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About Me
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Influences
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What We Will Do in the Course?
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U2
Basics of User Research
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What Is UX Research?
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What Are the Most Common Methodologies
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Quantitative User Research
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Qualitative User Research
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U3
Plan Your Research - Research Plan
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Planning Your Research
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Writing the Research Plan
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How to Choose the Participants
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How to Write a Discussion Guide
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U4
Planning and Conducting User Research
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How to Prepare the Session
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How Does a Qualitative Session Look Like
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Visualize Your Qualitative User Research
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User Journey Map & Personas 1
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User Journey Map & Personas 2
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FP
Final project
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UX Research 101
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What to expect from a Domestika course
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Learn at your own pace
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Learn valuable methods and techniques explained by top experts in the creative sector.
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Meet expert teachers
Each expert teaches what they do best, with clear guidelines, true passion, and professional insight in every lesson.
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Certificates
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Ask questions, request feedback, or offer solutions. Share your learning experience with other students in the community who are as passionate about creativity as you are.
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Watch professionally produced courses
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FAQs
Yes, this course is designed for beginners and requires no prior experience in user research or UX design. You'll learn foundational concepts and practical methods step-by-step.
You only need basic computer skills and internet access to start. All research methods, tools, and processes are explained within the course, so no specialized background is required.
You'll learn how to conduct user research, design user-centered digital products, apply design thinking, use qualitative and quantitative research methods, create research plans, and synthesize insights for real-world applications.
User research is the process of understanding user needs, motivations, and behaviors. It's essential in UX design because it ensures products are intuitive, effective, and aligned with real user problems.
Yes, the course teaches how to build digital prototypes and conduct usability testing with real users to gather actionable feedback and improve product designs.
Absolutely. The course covers designing for immersive technologies like augmented reality (AR) and virtual reality (VR), including best practices and innovative workflows.
You’ll learn to use user research and analytics to understand return patterns, identify user pain points, and design solutions that help reduce product returns in e-commerce.
This is an outstanding course. Patricia is a solid presenter, and the UX information is presented in logical, useful chunks; she has a great personality and teaches with both knowledge and experience in the field. Well done!
Excelente!
molto utile, anche se un pò breve.
Great expertise, recommended to get a beginner insight. Very clear and easy to understand.
This course is very clear, the concepts are very easy to understand. She had wonderful expertise.