Introduction to Conversational Interface Design
A course by Jesús Martín Jiménez , Product Designer and UX Expert
Learn to create a voice assistant step by step, from devising the product to developing a prototype that tests your design
Learn to create a voice assistant step by step, from devising the product to developing a prototype that tests your design
Creating innovative conversational experiences is more achievable than you might think! In this online course, learn the ins and outs of voice assistant design with product designer and multimodal design expert Jesús Martín, who works on the Alexa Auto team, inventing the future of multimodal experiences for cars.
Learn the types of conversational interfaces that exist, how they work, and the different steps involved in developing your design. Throughout the course, discover how to design your first conversational experience, creating a functional prototype with which you can test and validate your product.
What will you learn in this online course?
15 lessons & 17 downloads
- 100% positive reviews (15)
- 648 students
- 15 lessons (2h 6m)
- 17 additional resources (3 files)
- Online and at your own pace
- Available on the app
- Audio: Spanish
- Spanish · English · Portuguese · German · French · Italian · Polish · Dutch
- Level: Beginner
- Unlimited access forever
What is this course's project?
Design the prototype or shareable mock-up of a conversational chatbot or voice application.
Projects by course students
Who is this online course for?
Design professionals, product managers, developers, and anyone involved in the creation of a conversational product; the course is aimed at anyone who wants to be introduced to conversational interface design.
Requirements and materials
No previous knowledge is necessary for this course. As for tools, you can use Notepad, an Excel spreadsheet, and Draw.io. You will also need to have access to a free Voiceflow account.
Reviews
A course by Jesús Martín Jiménez
Jesús Martín is a product designer and an expert in multimodal design and conversational interfaces. Despite being a big fan of words and using them to build stories, he started out as a visual designer in 2010. In 2015, he discovered chatbots and the possibility of bringing these two worlds together to design with words.
He has led conversational design projects at BBVA Next and in the Amazon Alexa team for France, Italy, and Spain. Since 2020 he has been working in the Alexa Auto team, inventing the future of multimodal experiences for cars.
Content
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U1
Introduction
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About Me
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Influences
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U2
Conversational Interfaces
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What Is a Conversational Interface?
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Uses of Conversational Interfaces
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Tasks in Creating Conversational Interfaces
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Key Areas to Design a Conversational Product
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U3
Interface Design
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Product Design and the First Conversation
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How to Prototype Our Happy Path 1
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How to Prototype Our Happy Path 2
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Improve User Experience
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Beyond the Happy Path
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How to Test and Refine Your Conversational Interface
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U4
Launch, Metrics, and Improvements
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How to Publish Your Conversational Interface
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Metrics and Improvements
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The Multimodal Experience
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FP
Final project
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Introduction to Conversational Interface Design
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What to expect from a Domestika course
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Learn at your own pace
Enjoy learning from home without a set schedule and with an easy-to-follow method. You set your own pace.
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Learn from the best professionals
Learn valuable methods and techniques explained by top experts in the creative sector.
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Meet expert teachers
Each expert teaches what they do best, with clear guidelines, true passion, and professional insight in every lesson.
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Certificates
PlusIf you're a Plus member, get a custom certificate signed by your teacher for every course. Share it on your portfolio, social media, or wherever you like.
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Get front-row seats
Videos of the highest quality, so you don't miss a single detail. With unlimited access, you can watch them as many times as you need to perfect your technique.
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Share knowledge and ideas
Ask questions, request feedback, or offer solutions. Share your learning experience with other students in the community who are as passionate about creativity as you are.
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Connect with a global creative community
The community is home to millions of people from around the world who are curious and passionate about exploring and expressing their creativity.
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Watch professionally produced courses
Domestika curates its teacher roster and produces every course in-house to ensure a high-quality online learning experience.
FAQs
Domestika's courses are online classes that provide you with the tools and skills you need to complete a specific project. Every step of the project combines video lessons with complementary instructional material, so you can learn by doing. Domestika's courses also allow you to share your own projects with the teacher and with other students, creating a dynamic course community.
All courses are 100% online, so once they're published, courses start and finish whenever you want. You set the pace of the class. You can go back to review what interests you most and skip what you already know, ask questions, answer questions, share your projects, and more.
The courses are divided into different units. Each one includes lessons, informational text, tasks, and practice exercises to help you carry out your project step by step, with additional complementary resources and downloads. You'll also have access to an exclusive forum where you can interact with the teacher and with other students, as well as share your work and your course project, creating a community around the course.
You can redeem the course you received by accessing the redeeming page and entering your gift code.
capitanfuturo
Me encantó este curso, el profe sabe del tema y lo explica de manera sencilla .También tiene lo práctico para aplicarlo en un proyecto personal.
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jpcserna
Cuando dominas en profundidad un tema eres capaz de sintetizar los aspectos más importantes y explicarlos de forma clara y comprensible. Es el caso de Jesús: el curso proporciona una excelente metodología de desarrollo de la interfaz conversacional, y te ayuda a entender perfectamente los puntos más importantes en cada fase de desarrollo. Muy buen curso, con contenidos bien estructurados, y muy ameno. ¡Gracias Jesús!
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alexandrehellis
Estou gostando muito da estrutura do curso. Está me ajudando muito na construção dos meus projetos de assistentes conversacionais
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oscarmartinlanegra
Me ha encantado hacer este curso. Me parece que es muy completo y un gran disparador para profundizar y afianzar los conceptos del Diseño Conversacional.
Además, el profesor es un referente en el área y su feedback me ha ayudado muchísimo a hacer crecer mis diseños.
Definitivamente lo recomendaré a mis colegas y amigos entusiastas de la disciplina.
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linda_eva
I went from "huh?" to a lot of "aha!" moments with Martin's course. His actionable, relatable, and fluff-free approach made learning conversational interface design and building my own project a breeze! Highly recommend!