Project Management for Effective Client Communication
A course by Sophie SimmonsProject Manager
A course by Sophie Simmons, Project Manager
Learn how to plan creative projects and build strong client relationships by managing deliverables efficiently
Project management is about knowing your team’s strengths and weaknesses and dealing with a storm calmly. Sophie Simmons has over a decade of experience as a project manager. She’s worked in cities around the world for clients including Lego, Deliveroo, and Burberry, helping creative teams to plan and deliver projects on time and on budget.
In this course, Sophie teaches you new skills and techniques to help you work more effectively with your clients. Learn how to deal with different personalities and produce a statement of work clarifying deliverables, costs, and timelines. Ready to learn how to manage creative projects successfully?
What will you learn in this online course?
12 lessons & 21 downloads
What Is Project Management?
9 minutes, 36 seconds
Communication Is Key
8 minutes, 17 seconds
Starting Point: The Brief
8 minutes, 37 seconds
The Client and the Team
9 minutes, 31 seconds
The SOW: What Are We Doing?
14 minutes, 19 seconds
Client Management
6 minutes, 36 seconds
What's included in this course?
Begin the course by getting to know project manager Sophie Simmons. She talks through her career journey, which has taken her to countries all over the world. Learn about the influences that have inspired her, from traveling to pilates.
Dive into what project management is. Look at the people you’ll be working with as a project manager, along with your responsibilities. Discover the importance of communication and hear Sophie’s advice for communicating effectively with clients. Learn the key elements of a good brief, including dates and deliverables.
Using one of Sophie’s previous projects as your guide, get to know the client and the team. Sophie then shares her advice for understanding what a client wants, effectively leading a meeting, and more. Find out what a Statement of Work (SOW) is and how to present it. Then dive into client management and how to deal with the challenging situations that might arise during a project
Sophie teaches you how to deliver your project while taking into consideration things like payment and feedback. Discover how to establish long-lasting relationships for future opportunities. Then, to wrap up the course, hear Sophie’s dos and don’ts of project management along with her advice for staying calm when things don’t go to plan.
What is this course's project?
Create a clear and comprehensive statement of work (SOW) designed to help you deliver a client project on time and on budget.
Projects by course students
Who is this online course for?
This course is for anyone who wants to improve the way they communicate and learn to manage projects effectively.
Requirements and materials
Previous knowledge of project management would be beneficial but is not necessary. You will need a computer with Microsoft Excel or a similar program for creating charts.
Reviews
- 5 months ago
Great for the price! covers a lot of the foundations needed to get cracking on with your project(s), would certainly recommend. The lecturer is very knowledgable, great to listen to and explains things at a good length.
- 8 months ago
contiene lo básico para iniciar y por el precio me parece bien
- 8 months ago
Excelente curso. Presenta pautas claras para iniciar la carrera en gestion de proyectos creativos. Ha sido muy util para mi! Lo recomiendo.
- 10 months ago
I love this teacher! She teaches excellently
- 1 year ago
Un curso excelente para entender los fundamentos de la gestión de proyectos. El contenido está muy bien estructurado, y el instructor explica de forma clara y práctica, con ejemplos reales que ayudan a conectar la teoría con situaciones del día a día. Ideal tanto para quienes están empezando como para quienes quieren reforzar sus conocimientos. ¡Muy recomendable!
Since then, Sophie has gained over a decade of experience in her field. She’s worked in cities around the world including Stockholm, San Francisco, and London, for brands including Lego, Burberry, L’Oréal, and Deliveroo.
Content
- U1
Introduction
- About Me
- Influences
- U2
Defining Project Management
- What Is Project Management?
- Communication Is Key
- Starting Point: The Brief
- U3
Meeting the Client
- The Client and the Team
- The SOW: What Are We Doing?
- Creating the SOW
- Client Management
- U4
Your Project Is Done
- Delivering Your Project
- Keep the Spark Alive
- How to Handle Stress (Or How to Disguise It!)
- FP
Final project
- Project Management for Effective Client Communication
What to expect from a Domestika course
Learn at your own pace
Enjoy learning from home without a set schedule and with an easy-to-follow method. You set your own pace.
Learn from the best professionals
Learn valuable methods and techniques explained by top experts in the creative sector.
Meet expert teachers
Each expert teaches what they do best, with clear guidelines, true passion, and professional insight in every lesson.
Certificates
PLUSIf you're a Plus member, get a custom certificate signed by your teacher for every course. Share it on your portfolio, social media, or wherever you like.
Get front-row seats
Videos of the highest quality, so you don't miss a single detail. With unlimited access, you can watch them as many times as you need to perfect your technique.
Share knowledge and ideas
Ask questions, request feedback, or offer solutions. Share your learning experience with other students in the community who are as passionate about creativity as you are.
Connect with a global creative community
The community is home to millions of people from around the world who are curious and passionate about exploring and expressing their creativity.
Watch professionally produced courses
Domestika curates its teacher roster and produces every course in-house to ensure a high-quality online learning experience.
FAQs
Yes, this course is designed for learners with an intermediate background in project management who want to expand their skills in creative, client-facing, and remote environments.
You should have basic familiarity with project management concepts and common digital tools. Experience working on creative or client projects is helpful but not required.
You’ll learn how to manage creative teams, communicate with clients, handle feedback, document requirements, and use tools like Gantt charts and Slack for effective project delivery.
Yes, the course explores remote project management workflows, online communication tools, and techniques for efficiently leading distributed teams.
The course teaches strategies for analyzing client feedback, negotiating scope changes, and maintaining transparent communication to keep projects on track.
Yes, you'll learn step-by-step methods for extracting requirements from a brief, defining deliverables, and writing a comprehensive statement of work.
Yes, you’ll develop skills for leading creative agency teams, running effective meetings, and resolving conflicts within project environments.